Refund policy

Returns & Refunds Policy

At StressLock™, we are committed to providing a smooth and reliable shopping experience. If you are not fully satisfied with your purchase, we are here to help.

30-Day Return Policy

We offer a 30-day return policy, meaning you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it
  • In its original packaging
  • Accompanied by proof of purchase

How to Start a Return

To initiate a return, please contact us at:
📧 skylyncenter@gmail.com

Returns must be requested and approved before being sent back. Once your return is approved, we will provide instructions on how and where to send your package.

Returns sent without prior authorization may not be accepted.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If your item is defective, damaged, or incorrect, contact us within 48 hours of delivery at skylyncenter@gmail.com with clear photos of the issue.

We will evaluate the situation and provide a replacement or refund at no additional cost.

Non-Returnable Items

Certain items are not eligible for return, including:

  • Personal care or hygiene products
  • Customized or personalized items
  • Final sale items
  • Gift cards
  • Hazardous materials, flammable liquids, or gases

If you are unsure whether your item qualifies, please contact us before making a purchase.

Exchanges

We do not offer direct exchanges. To receive a different item, please return your original product (if eligible) and place a new order.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

If approved:

  • Refunds will be issued to your original payment method
  • Please allow up to 10 business days for processing
  • Your bank or credit card provider may require additional time

If more than 15 business days have passed since your refund was approved, please contact us.

Order Cancellations

Orders can be canceled within 12 hours of purchase. After this time, orders may already be processed or shipped and cannot be canceled.

Shipping Disclaimer

We are not responsible for shipping delays caused by carriers, customs, or events beyond our control.

Contact Us

For any questions or concerns, feel free to contact us:
📧 skylyncenter@gmail.com